Academic Support

Academic Support


Would you like help from your trainer about an assessment, your grades, your class or anything else related to your academic studies?

You can do this via your Student Learning Portal (Canvas).

Here’s how!

  1. Login to your Student Learning Portal (Canvas)
  2. On the left sidebar menu, click ‘Inbox’
  3. Compose a new message, select your course and enter your trainer name
  4. Ensure you include ‘Academic Enquiry’ in your subject line
  5. Once sent, this will go directly to your trainer

English Pathways and English Proficiency Requirements

Kenvale College offers prospective students the options of study pathways in order to attain the required level of English proficiency.

You can also refer to our English Proficiency Requirements   for more details on the required level of English proficiency required before starting your intended course.


Credit Transfer/Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is an evidence-based, equitable, and transparent process that assesses prior learning and/or experience, resulting in course credit, which exempts a student from enrolment in a particular subject. The College recognises the value of prior learning and experience.

Students can also apply for a Credit Transfer (CT) for studies in Hospitality, Cookery or Events which can be credited against studies at Kenvale College.

To apply for credit transfer or to be considered for recognition of prior learning complete the CREDIT TRANSFER / RECOGNITION OF PRIOR LEARNING APPLICATION FORM 

RPL and Pathways Policy 

Grievance, Complaints and Appeals

Kenvale College is committed to having an effective system of complaint management that responds to complaints in a positive way and contributes to the continuous improvement of the teaching and learning environment.

We acknowledge that from time to time students may be dissatisfied with conditions experienced in the teaching and learning environment and may need to access the College’s complaints and appeals process.

The College provides students with access to a fair, inexpensive complaints and appeals process that includes access to an independent external body if necessary.

To submit a complaint or appeal please complete the Complaints and Appeals Form

For more information please check the Complaints and Appeals Policy (Students)

If you’re looking for help with an urgent issue you may speak to the dedicated Student Support Officer. This service is free and confidential.

Language Literacy and Numeracy (LLN) Support

Kenvale College offers LLN classes to help students with their literacy numeracy and communication skills. These classes run on a weekly basis for 1 hour from week two to nine of each term. These classes are separated into two areas: Reading/Writing and Communication Skills.

For more information about LLN refer to Language Literacy and Numeracy (LLN) requirement Fact Sheet. and the Language, Literacy and Numeracy Policy 

To make a booking for an LLN Support Class please contact: Murray Gardner

Classes are held:

Monday 10am to 2pm

Tuesday 10am to 2pm

Wednesday 12pm to 4pm.

Non-Academic Student Support

Students can contact their mentor by telephone, email or in person. Students facing any difficulties that may affect their learning should feel free to contact the Student Services team, their mentor or their trainer for advice.

Such advice might include a deferment of study or a referral to further student support services or an external service provider. Your mentor can support you with:

Student Mentoring and Counselling

A counselling service is offered as a way of supporting you during your time at the College.
We can refer you to our preferred counsellor where you can have the space to just be yourself to discuss life challenges in a safe and confidential space of compassionate self-discovery.
All students currently enrolled at Kenvale can email who can provide the contact details of our counsellor upon request. Please note that fees apply for this service.

International Student Information and Resources

Application Form

International Student Application form (online) 

Cost of Living

The Cost of Living Tool is designed to help you discover how much it would cost to have the lifestyle you choose in Australia.

You can compare accommodation arrangements, transportation options, entertainment activities and much more.

Accommodation Options

Further information is available please refer to the Insider Guides here.

Public Transport

Understanding your transport options is an important concept when arriving in a new place. Australia has a diverse, clean and reliable transport system available to the general public that can help you to and from your place of study. Plan your trips using and purchase your opal card


What is Overseas Student Health Cover (OSHC)?

OSHC is an insurance to assist international students meeting the costs of medical and hospital care that they may need while in Australia. OSHC will also pay limited benefits for pharmaceuticals and ambulance services. International students must show evidence that you have health insurance cover before a visa can be issued. OSHC is required for the total duration of your studies.

You must hold an OSHC during your stay in Australia. Kenvale College’s nominated OSHC Company is Allianz (

Tuition Fees

For further details about tuition fees, please refer to the information below:

Domestic click here

International click here

Fees and Refund Policy 
International Students Refund Policy
Fees and Refund Policy – Short Courses



How to apply for your student visa

Feel free to explore information on how to apply for your student visa as outlined by the Department of Home Affairs.

Additionally, you may want to visit the Migration Agents Registration Authority (MARA) government website for more information and assistance on immigration and migration.


Orientation Day Information

All students are required to attend the Kenvale College Orientation days.  All information regarding your Orientation will be emailed to you. Find out more in the Student Handbook section 2.7

Studying in Australia – Your Guide

Sydney is Australia’s most famous city and it’s easy to see why! Set on the iconic Sydney Harbour and surrounded by some of the country’s best beaches, it is a visual feast, full of activities, places to see and great food and drink. Kenvale College is a short bus trip to iconic beaches. Studying at Kenvale College is an amazing experience, and one you will remember for the rest of your life! But at the same time it can be an anxious experience moving away from your home, friends and family.

Insider Guides provides you with extensive resources to prepare you for your move to Australia, as well as provide insight and guidance to your time studying here.

Learn more about Australian culture, employment, accommodation and much more by viewing the Insider Guide to Studying in Australia and the Student Handbook section 2.7

Work Placement Student Guide

All Kenvale College courses have a requirement to work in the hospitality and/or events industry. Students are required to work a specified number of hours in a relevant job. The number of hours required is determined by which qualification the student wishes to achieve.

This practical component runs concurrently with classes. Students attend College two days per week and complete their work placement the remaining part of the week.

Alongside this, students complete a learning component for their work in the form of an enrolled subject called Work Integrated Learning (WIL).

To download your Work Placement Guide please click the link below:

Industry Placement Information for Students 



For further details about timetable, please refer to the Student portal on RTOM.

Welcome to Country & Acknowledgement of Country

The College campus is located on Aboriginal Land and it is important that staff and students understand the significance of observing protocols in recognising the Traditional Owners of the Land at College events.

Observing agreed cultural protocols demonstrates the respect that the College and its staff and students have for Aboriginal and Torres Strait Islander people. The College is located on Eora Nation of the Bedegal people. Guidelines And Protocols For Welcome Or Acknowledgement Of Country