Develop Your 5 Star Knowledge This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support...
This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills.
They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.
This course is available for the February and May intakes.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees. Possible job titles include:
Espresso Coffee Machine operator
Front Desk Receptionist
Food and Beverage Attendant
Senior Bar Attendant
Method Of Delivery
Method Of Delivery
On campus with concurrent industry placement (work and study at the same time throughout the duration of this course).
Approx Total Hours: 200
Our industry liaison team works closely with each student individually to discuss their long term and short-term goals in the industry. From here, they work together with each one on their resumes, interview preparation and consequently to look for a job. This process can start even before the student commences their studies (provided that a formal offer to study at Kenvale has been accepted).
Each week, students attend 2 – 3 days of classes as well as fulfil their casual/part-time work commitments in industry-related employment.
Industry placement hours for this course is approximately 200 hours.
This course is currently not available for international students.
Note: Fees are indicative only and may be subject to change. *This is an approximate cost. The price will vary according to electives chosen. **Conditions Apply.
Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
SITXFSA001 Use hygienic practices for food safety
SITXFSA201 Participate in safe food handling practices
SITXCCS003 Interact with customers
BSBWOR203 Work effectively with others
SITXCOM002 Show social and cultural sensitivity
SITXCCS006 Provide service to customers
SITHIND003 Use hospitality skills effectively
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol
SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages