• TGA Code : SIT40416
  • CRICOS Code : 090957A
  • Kenvale Code : CERTIVHOS

Develop Your 5 Star Knowledge

This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations.

They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

Course Duration

1 Year
This course is available for the February, May, August, and November intakes.

Job Roles

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. possible job titles include:

  • Bar Supervisor or Team Leader
  • Duty Manager
  • Forecast Analyst (accommodation services)
  • Housekeeping Supervisor or Team Leader
  • Reservation Analyst
  • Concierge
  • Food and Beverage Supervisor
  • Front Office Supervisor or Team Leader
  • Shift Manager

Method Of Delivery

  • Domestic:
    • Part Time:
    • Full Time:
  • International:
    • Part Time:
    • Full Time:
On campus with concurrent industry placement (work and study at the same time throughout the duration of this course).

Industry Placement

  • Approx Total Hours: 612
  • Approx Session Hours: 306

Our industry liaison team works closely with each student individually to discuss their long term and short term goals in the industry. From here, they work together with each one on their resumes, interview preparation and consequently to look for a job. This process can start even before the student commences their studies (provided that a formal offer to study at Kenvale has been accepted).

Each week, students attend 2 – 3 days of classes as well as fulfil their casual/part-time work commitments in industry-related employment.

Industry placement hours for this course is approximately 612 hours (306 per semester).


All students need to undertake their RSA certificate prior to course commencement.

No ATAR required.


Domestic FeesInternational Fees
A$7910* A$14000*

Note: Fees are indicative only and may be subject to change.
*This is an approximate cost. The price will vary according to the electives chosen.
**Conditions Apply.


Course Curriculum

Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
  • SITXFSA001 Use hygienic practices for food safety

  • SITXFSA002 Participate in safe food handling practices
  • SITXHRM001 Coach others in job skills
  • BSBDIV501 Manage diversity in the workplace
  • SITXCCS007 Enhance the customer service experiences
  • SITXCOM005 Manage conflict
  • SITXCCS008 Develop and Manage quality customer service practices
  • SITXWHS001 Participate in safe work practices
  • BSBSUS201 Participate in environmentally sustainable work practices
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXWHS002 Identify hazards, assess and control safety risks
  • SITHFAB002 Provide responsible service of alcohol SITHFAB014 Provide table service of food and beverage
  • SITHFAB004 Prepare and serve non-alcoholic beverages
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHIND004 Work effectively in hospitality service
  • SITEEVT003 Coordinate on-site event registrations (Work-Based)
  • SITXHRM005 Manage volunteers (Work-Based)
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXHRM401 Roster staff
  • SITXFIN003 Manage finances within a budget
  • SITHFAB009 Conduct a product tasting for alcoholic beverages
  • SITHFAB010 Prepare and serve cocktails
  • SITHFAB012 Provide advice on Australian wines
  • SITHFAB003 Operate a bar
  • SITHIND002 Source and use information on the hospitality industry

Course Intake


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