Develop Your 5 Star Knowledge This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations.
They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This course is available for the February, May, August, and November intakes.
This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. possible job titles include:
Bar Supervisor or Team Leader
Forecast Analyst (accommodation services)
Housekeeping Supervisor or Team Leader
Food and Beverage Supervisor
Front Office Supervisor or Team Leader
Method Of Delivery
Method Of Delivery
On campus with concurrent industry placement (work and study at the same time throughout the duration of this course).
Approx Total Hours: 612
Approx Session Hours: 306
Our industry liaison team works closely with each student individually to discuss their long term and short term goals in the industry. From here, they work together with each one on their resumes, interview preparation and consequently to look for a job. This process can start even before the student commences their studies (provided that a formal offer to study at Kenvale has been accepted).
Each week, students attend 2 – 3 days of classes as well as fulfil their casual/part-time work commitments in industry-related employment.
Industry placement hours for this course is approximately 612 hours (306 per semester).
All students need to undertake their RSA certificate prior to course commencement.
No ATAR required.
Note: Fees are indicative only and may be subject to change. *This is an approximate cost. The price will vary according to the electives chosen. **Conditions Apply.
Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXCCS008 Develop and Manage quality customer service practices
SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHIND004 Work effectively in hospitality service