This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

TGA Code | SIT40416   CRICOS Code | 090957A   Kenvale Code | CERTIVHOS

Course duration

1 Year (2 semesters)

*Students need to undertake RSA certificate prior to course commencement.

Job Roles

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. possible job titles include:

  • Bar Supervisor or Team Leader
  • Duty Manager
  • Forecast Analyst (accommodation services)
  • Housekeeping Supervisor or Team Leader
  • Reservation Analyst
  • Concierge
  • Food and Beverage Supervisor
  • Front Office Supervisor or Team Leader
  • Shift Manager
Method of Delivery

Face to Face with Industry Placement

Industry Placement hours

600 Hours (~300 per semester)

Course Fees
Domestic AUD 7,910*
Domestic (Smart & Skilled): $2,360 1st Qualification**
$2,750 2nd Qualification**
$240 Concession Rate**
International AUD 12,000
*This is an approximate cost. The price will vary according to electives chosen.
**Conditions Apply.
Course Curriculum
Subject Code Subject Name Unit of Competencies Hours per week
Semester One
HOS102 Food Safety (1 week intensive) SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
HOS103 Supervision SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
1 . 5
HOS120 Workplace Health & Safety SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
HOS104 Food & Beverage 1 (8 weeks) SITHFAB002 Provide responsible service of alcohol*
SITHFAB014 Provide table service of food and beverage
HOS114 Food & Beverage 2 (8 weeks) SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
HOS100 Workplace Integrated Learning- WIL (HOS 1) (Brackets indicate WIL Hours) SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITHIND004 Work effectively in hospitality service
1 + (11.5)
Suggested Elective*
EVE102 Fundamentals in Event leadership SITEEVT003 Coordinate on-site event registrations
SITXHRM005 Manage volunteers
SITTTSL010 Use a computerised reservations or operations system
Semester Two
HOS106 Leadership Fundamentals SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXHRM401 Roster staff
HOS107 Departmental Operations SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXCCS008 Develop and Manage quality customer service practices
HOS108 Introduction to accounting (8 weeks) SITXFIN003 Manage finances within a budget 2.5
HOS105 Workplace Integrated Learning- WIL (HOS 1) (Brackets indicate WIL Hours) SITHIND002 Source and use information on the hospitality industry (R) 1 + (14 . 5)
Suggested Elective*
HOS115 Beverage Operations SITHFAB009 Conduct a product tasting for alcoholic beverages
SITHFAB010 Prepare and serve cocktails
SITHFAB012 Provide advice on Australian wines
SITHFAB003 Operate a bar

*Core Units / *Elective Units / *Suggested electives are subjects which are not needed to attain the qualification but could be of interest to the students.

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Thank you for inviting us - we really did appreciate it. I must say I was really impressed by the Briar Ridge team - one of them (… Aiden) did a really great job explaining who they were, what they were about etc., and really took the time to give us the background on the person behind it all (Gwyn Olsen). He'd clearly immersed himself in the project, and I think she'd have been really pleased if she'd seen that. Happy to reach out and tell her so if you think it would help pave the way for future events.

Anonymous, Winefest Guest 2015

I just wanted to express thanks and congratulations to all at Kenvale for the magnificent lunch provided on Thursday.

I have been to many hatted restaurants this year and can honestly say that they would have struggled to produce such fantastic dishes.

The lunch was a credit to your students and your staff.  It would be a privilege to enjoy another visit next year.

Best wishes to your graduating students for success in their career and to your staff to continue to guide students to reach such a high standard.

Anonymous public guest at Kenvale Restaurant 2015

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