This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
TGA Code | SIT40416 CRICOS Code | 090957A Kenvale Code | CERTIVHOS
1 Year (2 semesters)
*Students need to undertake RSA certificate prior to course commencement.
This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. possible job titles include:
- Bar Supervisor or Team Leader
- Duty Manager
- Forecast Analyst (accommodation services)
- Housekeeping Supervisor or Team Leader
- Reservation Analyst
- Food and Beverage Supervisor
- Front Office Supervisor or Team Leader
- Shift Manager
Method of Delivery
Face to Face with Industry Placement
Industry Placement hours
600 Hours (~300 per semester)
|Domestic (Smart & Skilled):||$2,360 1st Qualification**|
|$2,750 2nd Qualification**|
|$240 Concession Rate**|
|*This is an approximate cost. The price will vary according to electives chosen.|
|Subject Code||Subject Name||Unit of Competencies||Hours per week|
|HOS102||Food Safety (1 week intensive)||SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
|HOS103||Supervision||SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
|1 . 5|
|HOS120||Workplace Health & Safety||SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
|HOS104||Food & Beverage 1 (8 weeks)||SITHFAB002 Provide responsible service of alcohol*
SITHFAB014 Provide table service of food and beverage
|HOS114||Food & Beverage 2 (8 weeks)||SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
|HOS100||Workplace Integrated Learning- WIL (HOS 1) (Brackets indicate WIL Hours)||SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITHIND004 Work effectively in hospitality service
|1 + (11.5)|
|EVE102||Fundamentals in Event leadership||SITEEVT003 Coordinate on-site event registrations
SITXHRM005 Manage volunteers
SITTTSL010 Use a computerised reservations or operations system
|HOS106||Leadership Fundamentals||SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXHRM401 Roster staff
|HOS107||Departmental Operations||SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXCCS008 Develop and Manage quality customer service practices
|HOS108||Introduction to accounting (8 weeks)||SITXFIN003 Manage finances within a budget||2.5|
|HOS105||Workplace Integrated Learning- WIL (HOS 1) (Brackets indicate WIL Hours)||SITHIND002 Source and use information on the hospitality industry (R)||1 + (14 . 5)|
|HOS115||Beverage Operations||SITHFAB009 Conduct a product tasting for alcoholic beverages
SITHFAB010 Prepare and serve cocktails
SITHFAB012 Provide advice on Australian wines
SITHFAB003 Operate a bar
*Core Units / *Elective Units / *Suggested electives are subjects which are not needed to attain the qualification but could be of interest to the students.
Thank you for inviting us - we really did appreciate it. I must say I was really impressed by the Briar Ridge team - one of them (… Aiden) did a really great job explaining who they were, what they were about etc., and really took the time to give us the background on the person behind it all (Gwyn Olsen). He'd clearly immersed himself in the project, and I think she'd have been really pleased if she'd seen that. Happy to reach out and tell her so if you think it would help pave the way for future events.
I just wanted to express thanks and congratulations to all at Kenvale for the magnificent lunch provided on Thursday.
I have been to many hatted restaurants this year and can honestly say that they would have struggled to produce such fantastic dishes.
The lunch was a credit to your students and your staff. It would be a privilege to enjoy another visit next year.
Best wishes to your graduating students for success in their career and to your staff to continue to guide students to reach such a high standard.
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