This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

TGA Code | SIT40416   CRICOS Code | 090957A   Kenvale Code | CERTIVHOS

Course Duration

1 Year (2 Semesters) Each Semester is 16 weeks.

This course is available for the February, July and October intakes.

Click here for the Academic Calendar 2018

Job Roles

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops. possible job titles include:

  • Bar Supervisor or Team Leader
  • Duty Manager
  • Forecast Analyst (accommodation services)
  • Housekeeping Supervisor or Team Leader
  • Reservation Analyst
  • Concierge
  • Food and Beverage Supervisor
  • Front Office Supervisor or Team Leader
  • Shift Manager
Method of Delivery

On campus with concurrent Industry Placement (work and study each week throughout the duration of this course).

Modes of Study:

Domestic: Part time or Full time
International: Full time only

Industry Placement

Our Industry Liaison team work closely with each student individually to discuss their long term and short term goals in the industry. From here, they work together with each one on their resumes, interview preparation and consequently to look for a job. This process can start even before the student commences their studies (provided that a formal offer to study at Kenvale has been accepted).

Each week, students attend 2 – 3 days of classes as well as fulfill their casual/part-time work commitments in industry-related employment.

Industry placement hours for this course is approximately 600 hours (300 per semester).

Prerequisites

All students need to undertake their RSA certificate prior to course commencement.

No ATAR required.

See Entry Requirements for more information.

Fees
Domestic^ $7,910*
Domestic Smart & Skilled*^: $2,360 1st Qualification**
$2,750 2nd Qualification**
Concession rates not available for this course.
International $14,000
Note: Fees are indicative only and may be subject to change.
*This is an approximate cost. The price will vary according to electives chosen.
**Conditions Apply.
Course Curriculum

Units of Competency

Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXCCS008 Develop and Manage quality customer service practices
SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHIND004 Work effectively in hospitality service
SITEEVT003 Coordinate on-site event registrations (Work-Based)
SITXHRM005 Manage volunteers (Work-Based)
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXHRM401 Roster staff
SITXFIN003 Manage finances within a budget
SITHFAB009 Conduct a product tasting for alcoholic beverages
SITHFAB010 Prepare and serve cocktails
SITHFAB012 Provide advice on Australian wines
SITHFAB003 Operate a bar
SITHIND002 Source and use information on the hospitality industry

Core Units/Electives

Nationally_Recognised_Training

Testimonials

Thank you for inviting us - we really did appreciate it. I must say I was really impressed by the Briar Ridge team - one of them (… Aiden) did a really great job explaining who they were, what they were about etc., and really took the time to give us the background on the person behind it all (Gwyn Olsen). He'd clearly immersed himself in the project, and I think she'd have been really pleased if she'd seen that. Happy to reach out and tell her so if you think it would help pave the way for future events.

Anonymous, Winefest Guest 2015

I just wanted to express thanks and congratulations to all at Kenvale for the magnificent lunch provided on Thursday.

I have been to many hatted restaurants this year and can honestly say that they would have struggled to produce such fantastic dishes.

The lunch was a credit to your students and your staff.  It would be a privilege to enjoy another visit next year.

Best wishes to your graduating students for success in their career and to your staff to continue to guide students to reach such a high standard.

Anonymous public guest at Kenvale Restaurant 2015

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Domestic AUD 7,910*
Domestic (Smart & Skilled): $2,360 1st Qualification**
$2,750 2nd Qualification**
$240 Concession Rate**
International AUD 14,000
*This is an approximate cost. The price will vary according to electives chosen.
**Conditions Apply.

Units of Competency

Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXCCS008 Develop and Manage quality customer service practices
SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol

SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHIND004 Work effectively in hospitality service
SITEEVT003 Coordinate on-site event registrations (Work-Based)
SITXHRM005 Manage volunteers (Work-Based)
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXHRM401 Roster staff
SITXFIN003 Manage finances within a budget
SITHFAB009 Conduct a product tasting for alcoholic beverages
SITHFAB010 Prepare and serve cocktails
SITHFAB012 Provide advice on Australian wines
SITHFAB003 Operate a bar
SITHIND002 Source and use information on the hospitality industry