This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

TGA Code | SIT30713  Kenvale Code | CERTIIIHOS

Course Duration

6 months (1 Semester)

3 months (intensive)

This course is available for the February and July intakes.

Click here for the Academic Calendar 2018

Job Roles

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees. Possible job titles include:

  • Espresso Coffee Machine operator
  • Front Desk Receptionist
  • Function Host
  • Housekeeper
  • Waiter
  • Food and Beverage Attendant
  • Function Attendant
  • Restaurant Host
  • Senior Bar Attendant
Method of Delivery

On campus with concurrent Industry Placement (work and study each week throughout the duration of this course).

Modes of Study:

Domestic: Part time or Full time
International: This course is currently not available for International Students

Industry Placement

Our Industry Liaison team work closely with each student individually to discuss their long term and short term goals in the industry. From here, they work together with each one on their resumes, interview preparation and consequently to look for a job. This process can start even before the student commences their studies (provided that a formal offer to study at Kenvale has been accepted).

Each week, students attend 2 – 3 days of classes as well as fulfill their casual/part-time work commitments in industry-related employment.

Industry placement hours for this course is approximately 200 hours.

Domestic $6,160*
Domestic (Smart & Skilled Funding): $1,450 1st Qualification**
$1,750 2nd Qualification**
$240 Concession Rate*
International This course is currently not available for international students.

Note: Fees are indicative only and may be subject to change.
*This is an approximate cost. The price will vary according to electives chosen
**Conditions Apply.

Course Curriculum

Each Semester is 16 weeks.

Units of Competency

Please note that each semester includes the subject Work Integrated Learning (WIL) which is work-based.
SITXFSA001 Use hygienic practices for food safety
SITXFSA201 Participate in safe food handling practices
SITXCCS003 Interact with customers
BSBWOR203 Work effectively with others
SITXCOM002 Show social and cultural sensitivity
SITXCCS006 Provide service to customers
SITHIND003 Use hospitality skills effectively
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXHRM001 Coach others in job skills
BSBDIV501 Manage diversity in the workplace
SITXWHS001 Participate in safe work practices
BSBSUS201 Participate in environmentally sustainable work practices
SITXWHS003 Implement and monitor work health and safety
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol
SITHFAB014 Provide table service of food and beverage
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee

Core Units/Electives



Thank you for inviting us - we really did appreciate it. I must say I was really impressed by the Briar Ridge team - one of them (… Aiden) did a really great job explaining who they were, what they were about etc., and really took the time to give us the background on the person behind it all (Gwyn Olsen). He'd clearly immersed himself in the project, and I think she'd have been really pleased if she'd seen that. Happy to reach out and tell her so if you think it would help pave the way for future events.

Anonymous, Winefest Guest 2015

I just wanted to express thanks and congratulations to all at Kenvale for the magnificent lunch provided on Thursday.

I have been to many hatted restaurants this year and can honestly say that they would have struggled to produce such fantastic dishes.

The lunch was a credit to your students and your staff.  It would be a privilege to enjoy another visit next year.

Best wishes to your graduating students for success in their career and to your staff to continue to guide students to reach such a high standard.

Anonymous public guest at Kenvale Restaurant 2015

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