Have you got a burning passion for customer service? Do you thrive in fast-paced environments where every day presents a new challenge? Are you a people person? Sounds like a hospitality job is right up your alley! But how do you land a good one?
Just follow our seven tips to get a good Australian hospitality job and start moving towards your dream hospitality career.
1. Find yourself a mentor
Having someone to support you along your hospitality journey is vital. A mentor is different to having a teacher or a friend – they're a mix of both! Mentors are there to offer you advice and support both in a professional and personal capacity, based on their own experiences in the industry.
All Kenvale students receive a mentor to guide them as they navigate the world of hospitality. They'll tell you what it takes to make it and how to overcome the challenges along the way.
2. Take advantage of networking opportunities
It's a great idea to start your networking efforts early on. Getting to know people in the industry may help you out with employment opportunities later in your career. Networking can pay off down the line – even if nothing comes of it straight away, maintaining these relationships can lead to opportunities years down the track.
Your mentor is a great place to start, and the Kenvale team have a wide range of top industry connections that all Kenvale students can benefit from.
3. Get your RSA
A Responsible Service of Alcohol (RSA) Certificate is crucial if you want to work in the hospitality industry in Australia, as chances are you'll need to serve alcoholic beverages. You'll also need it if you want to be accepted into a hospitality management course.
In NSW, you'll need to do this through a Registered Training Organisation (RTO), and you can choose from a classroom-based course, online learning or correspondence. The cost will differ depending on the provider, but expect to pay around $100-120.
Showing confidence in where you're going makes you a more attractive hospitality job candidate.
4. Know where you're going
You need a goal in order to succeed. What's yours? Maybe you fancy opening your own restaurant later down the line. Talk to people who've done it to find out what you need to do the same. Jump at new opportunities and learn as much as you can about starting and running a business – a hospitality qualification that also teaches you business skills is a great place to start.
You won't become a restaurant owner overnight – you'll need to work your way up through more junior roles first – but if you know where you're headed, it's easier to get where you need to be. Showing confidence in where you're going also makes you a more attractive hospitality job candidate.
5. Try a bit of everything
To get a good hospitality job in Australia, you shouldn't limit yourself. Build up skills in a range of different areas so you're more attractive to employers. Try a bit of front-of-house, a bit of back-of-house, and constantly seek to upskill yourself and learn from the people around you.
This will pay off when you can use your wide range of skills to land senior positions with greater responsibility. Employers will always be able to find wait staff, but people with higher-level skills are harder to come by.
6. Educate yourself on what the industry is looking for
Hint: it's not just customer service! If you've got business, accounting, HR, or marketing skills, you can use these to your advantage in addition to your hospitality experience.
As we mentioned, hospitality employers are facing shortages when it comes to senior positions, so if you have the skills they're looking for – in things such as marketing, accounting, human resources and business law – you'll stand out from other candidates. A combination of hospitality and events skills is also incredibly valuable to employers.
7. Enrol in a hospitality management course
Finally, a hospitality qualification is the best thing you can do to help land an awesome job in the industry, as it will give you a leg up on other candidates who aren't qualified. The skills an industry-recognised hospitality course will give you in areas such as management also make you a far more valuable candidate in employers' eyes.
In addition, a qualification shows you're committed to a career in hospitality, as opposed to people who use hospitality jobs as in-between or on-the-side jobs while they're studying or travelling.
It's time to put your best foot forward. Find out more about Kenvale's hospitality management courses today by speaking to a course advisor.